Shipping policy
At Escape, we are committed to providing a smooth and reliable shipping experience. Please read our shipping policy to understand how we process and deliver your orders.
Shipping Methods
We partner with trusted courier services to ensure your order is delivered safely and on time. Shipping methods may vary depending on your location and order size.
Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- During sales, public holidays, or high-demand periods, processing may take slightly longer.
Delivery Time
We currently offer nationwide shipping across Pakistan.
Estimated delivery times:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order details. Any applicable shipping fee will be displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive your tracking details via WhatsApp or email. Tracking information may take 24–48 hours to become active in the courier's system.
Shipping Restrictions
We deliver across Pakistan. Delivery to certain remote areas may take longer depending on courier availability.
Lost or Damaged Packages
If your order is lost, damaged, or you receive the wrong item, please contact our support team within 48 hours of receiving your parcel. We will work to resolve the issue as quickly as possible.
Policy Updates
Escape reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon being published on our website.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: adminatescape@gmail.com
WhatsApp: +92 316 569 4439
Instagram: @SHOPATESCAPE