At Escape , we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep. This Shipping Policy outlines the key details and guidelines regarding our shipping procedures.
Shipping Methods:
We offer reliable shipping methods to ensure that your order reaches you in a timely manner. Our preferred shipping carriers are known for their efficiency and professionalism. Depending on your location and the size of your order, we may utilize different shipping methods to ensure the best delivery experience.
Processing Time:
Once your order is placed, our team works diligently to process and prepare it for shipment. Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order out as quickly as possible.
Shipping Time:
The shipping time will vary depending on your location and the shipping method selected. We offer domestic shipping only. Domestic orders typically arrive within 3-7 business days. Please note that these are estimated shipping times and delays may occur beyond our control.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as the destination. The exact shipping cost will be displayed at checkout before you complete your purchase. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate its arrival date. Please note that it may take up to 48 hours for the tracking information to be updated in the carrier’s system.
Shipping Restrictions:
While we strive to offer worldwide shipping, there may be certain locations or items that are subject to shipping restrictions. If we are unable to ship to your location or fulfill your order due to any restrictions, we will notify you promptly and provide a full refund.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
Shipping Policy Updates:
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping procedures.
If you have any further questions or concerns regarding our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure that your shopping experience at Iraaday is nothing short of exceptional.